Returns And Refunds

returns and refunds


Returns And Refunds


-       Your satisfaction with our products is our top priority. We offer full refunds on all items within thirty days of shipment, as long as they are unused and in their original purchase condition, including all product documentation.


-       Upon return of products purchased via PayPal, please allow 2 weeks for your account to be credited. This also applies to any other credit payment used.


-       In any case of return for exchange or cancellation of the purchase,the 25$ shipping cost will not be refunded. The same applies to any insurance and/or tax fees.


-       If you wish to exchange an item or request a refund, please email us at the following address and we will be happy to guide you through the process:



Shipping Costs And Insurance And/Or Tax Fees


-       International shipping to Australia, USA and Europe costs 25$, via EMS.


-       The recipient is the Importer of Record and must comply with all laws and regulations of the destination country. Orders shipped outside of Israel may be subject to import taxes and/or customs duties, as well as other fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the target country. Additional charges for customs clearance must be paid by the recipient. Agas & Tamar has no control over these charges, nor can Agas & Tamar predict what they may be.